Unified Inbox

Every message.
One inbox.

SMS, email, Instagram DMs, Facebook Messenger, website chat, WhatsApp, and Google Business messages — all in one stream. Reply where it's faster. Never miss another customer.

7+ channels · One conversation history · AI-drafted replies
New message · Live
Inbox23 unread
All
SMS
Email
Instagram
Messenger
Web Chat
SMS
Sarah Martinez2m
Hi! Wondering if you have availability tomorrow morning?
JKI
@jkphotos8m
Saw your post — do you offer engagement packages?
DRE
David Rodriguez14m
Re: Quote for kitchen renovation — sounds good, when can we...
MKf
Mike K.31m
Just wanted to say thanks again — appointment was perfect
ALW
Anonymous · Web Chat42m
Hi, do you accept walk-ins?
7+
Channels in one feed
3min
Avg. response time
100%
Conversation history saved
One Inbox, Everything In It

Stop hopping between
apps and tabs.

All Channels

SMS · Email · IG · Messenger · WhatsApp · Web Chat · Google

Every channel your customers use, consolidated in one inbox with full history. Switch the channel mid-conversation if you need to.

AI Replies

Drafted in your voice

Cajoon AI suggests a reply based on the conversation context. Edit and send, or set rules to auto-respond to common questions.

Team Routing

Right person, right message

Route by channel, keyword, or business hour. Sales questions go to sales. Support to support. Nothing falls through the cracks.

Mobile App

Reply from your phone

Push notifications when a message comes in. Reply from anywhere — same conversation history as desktop.

Templates & Snippets

Save what you type 10x a day

One-tap snippets for pricing, hours, directions, booking links. Personalize before sending.

Customer Card

Everything you know, at a glance

Past visits, appointments, payments, tags, notes — all on the side panel while you reply. No more "let me check on that."

FAQ

Common questions.

Which messaging channels does Cajoon support?

SMS, email, Instagram DM, Facebook Messenger, WhatsApp, Google Business Messages, your website chat widget, and inbound voice (call transcripts land here too).

Can multiple team members use the inbox at once?

Yes. Assignments, internal notes, and read receipts prevent two people from replying to the same message. Everyone sees the full conversation history.

What happens with attachments and photos?

Images, videos, voice messages, and documents come through across every channel. Reply with attachments in any thread.

Can I auto-reply to common questions?

Yes. Set rules so Cajoon AI handles FAQs like hours and pricing automatically — and escalates anything it's not confident about to a human.

Inside the Inbox

Every channel.
One conversation history.

Real screens from Cajoon's unified inbox — SMS, email, social DMs, and webchat, all in one feed.

All Channels in One PlaceCajoon unified inbox
Templated ResponsesCajoon templated responses
Respond On The GoCajoon mobile inbox
Real Owners. Real Reviews.

What Cajoon customers
are saying.

★★★★★

"Cajoon has been the most helpful tool within my business, hands-down. The amount of features it has, the ideas and improvements process, and their ability to develop user-focused enhancements really showcases how much they care about their customers."

A
Andrew
Cajoon customer
★★★★★

"Cajoon solves these primary problems—multiple software, passwords, and payments. Having all these features; websites, funnels, calendars, forms, surveys, CRM, automation, and more simplifies a small business tech stack."

J
Jake
Cajoon customer
★★★★★

"Cajoon has all the CRM, marketing (including email marketing) and workflow automation features that I need in one system. Their customer support system is always the best I've ever had the pleasure of dealing with."

J
Jason
Cajoon customer

One inbox.
Zero missed messages.

$599/month. Everything included. Connect every channel in under 10 minutes.