Cajoon runs your dispatch operations behind the scenes — instant quote follow-up, appointment confirmations, missed-call recovery, online reviews, and customer reactivation — so your crews focus on the work, not the phone.
Based on aggregated platform data. Your results will vary by practice size and location.
Between calls on the truck, parts runs, and customers at the counter, the most expensive things in your shop are the ones nobody has time for.
Each workflow below is part of the broader Cajoon platform — set up once, then it runs in the background while your crews focus on the job.
Automated SMS and email sequences re-engage prospects who got a quote but haven't booked — smart timing based on quote amount and days elapsed.
See Automations →When the office can't pick up, Cajoon texts the caller within 60 seconds and starts a booking conversation — even after hours and on weekends.
See Missed Call Text-Back →Multi-channel confirmations (SMS, email, voice) with one-tap reschedule. Reduce no-shows by up to 60% without your dispatcher lifting a finger.
See Calendar →Cajoon texts every customer after the job asking for a review, routes happy ones to Google, and flags unhappy ones to you privately first.
See Reputation →Automated sequences nurture customers after the job — maintenance reminders, seasonal tune-ups, referral asks. Every job becomes a future job.
See Workflows →Send service agreements, permits, and access details by text the moment they book. The crew shows up ready to work.
See Unified Inbox →Most software gives you one feature at a time. Cajoon's features run together — so a single customer call triggers a chain of automated work, with no office time spent.
"Hi, my AC is out — can someone come look at it this week?" The phone rings, but the office is at lunch. The call goes to voicemail. At any other shop, this is the lead the competitor down the street just won.
Cajoon detects the missed call and sends an SMS from the shop's number within 60 seconds: "Sorry we missed you — this is Apex Home Services. Can we help with your AC?"
Missed Call Text-BackThe customer replies. Cajoon AI qualifies as a new customer, offers real openings: "We have Thursday at 10 AM or Friday at 1 PM — which works?" The customer picks Thursday.
Conversation AIThe slot reserves on the dispatch calendar. Service agreement and access notes are sent automatically by text. The crew shows up Thursday ready to work — no clipboard.
Calendar & SchedulingCajoon sends a 24-hour SMS reminder with a one-tap reschedule link: "Reminder: AC service Thursday 10 AM. Reply C to confirm or R to reschedule." The customer confirms with "C." No-shows drop. Office doesn't dial a single number.
Automations90 minutes after the appointment is marked complete, Cajoon texts: "Thanks for visiting Apex Home Services! Mind leaving a quick Google review?" The patient taps the link from her phone. A 5-star review lands on Google by Friday morning.
Reputation ManagerThe 5-star review gets a personalized reply drafted by Cajoon's AI in the shop's voice, queued for one-tap approval. The owner sees it over coffee, approves it, and the response is live before the trucks roll out.
Reviews AI"We recovered $48k in missed-call jobs the first quarter alone. My dispatcher doesn't dread Monday mornings anymore."
Replace with a real practice testimonial before going live.
Does Cajoon integrate with my field service software?
Cajoon connects to most major field service platforms (ServiceTitan, Housecall Pro, Jobber, etc.) via API or middleware. Our onboarding team handles the technical setup so you don't have to.
Will customers feel spammed?
No. Cajoon sends one well-timed text per touchpoint, not a barrage. Customers can opt out with a single reply.
Will my office team actually use it?
Most of Cajoon runs automatically in the background. Your team uses it for one thing: replying to text conversations from the unified inbox — usually 5–15 minutes a day.
How fast can we launch?
Most shops are live with missed-call and quote follow-up within 7 days of signing up. Reviews, social, and customer reactivation are usually fully on within 30 days.
What does it cost vs. the tools we have now?
Most shops replace 3–5 monthly subscriptions and save $200–$400/month while gaining capabilities they didn't have before. We'll do a free side-by-side cost analysis during onboarding.
"Cajoon has been the most helpful tool within my business, hands-down. The amount of features it has, the ideas and improvements process, and their ability to develop user-focused enhancements really showcases how much they care about their customers."
"Cajoon solves these primary problems—multiple software, passwords, and payments. Having all these features; websites, funnels, calendars, forms, surveys, CRM, automation, and more simplifies a small business tech stack."
"Cajoon has all the CRM, marketing (including email marketing) and workflow automation features that I need in one system. Their customer support system is always the best I've ever had the pleasure of dealing with."
$599/month. Your first quote follow-up workflow live this week.