Fill the bays.
Without missing the call.
Cajoon runs your front-counter operations behind the scenes — estimate follow-ups, appointment confirmations, missed-call recovery, online reviews, and customer reactivation — so your techs focus on the wrench, not the phone.
Based on aggregated platform data. Your results will vary by practice size and location.
Your front counter is always a customer behind.
Between writing estimates, taking calls, and customers at the counter, the most expensive things in your shop are the ones nobody has time for.
Your shop operations,
running 24/7.
Each workflow below is part of the broader Cajoon platform — set up once, then it runs in the background while your techs focus on the work.
Turn estimates into approved work
Automated SMS and email sequences nudge customers who got a quote but haven't approved — smart timing based on quote size and days elapsed.
See Automations →Never lose another lead
When the counter can't pick up, Cajoon texts the caller within 60 seconds and starts a booking conversation — even after hours and on weekends.
See Missed Call Text-Back →Slash no-shows
Multi-channel confirmations (SMS, email, voice) with one-tap reschedule. Reduce no-shows by up to 60% without your service writer lifting a finger.
See Calendar →More 5-star Google reviews
Cajoon texts every customer after the work asking for a review, routes happy ones to Google, and flags unhappy ones to you privately first.
See Reputation →Bring back repeat customers
Automated reminders for oil changes, tire rotations, brake inspections — based on mileage or time elapsed. Cars come back without you chasing.
See Workflows →Digital paperwork done before they pull in
Send service authorization, drop-off instructions, and after-hours key drop info by text the moment they book. They drop the car ready for service.
See Unified Inbox →One missed call.
Six features. A booked job and a 5-star review by Friday.
Most software gives you one feature at a time. Cajoon's features run together — so a single customer call triggers a chain of automated work, with no counter time spent.
A new customer calls during lunch
"Hi, my check engine light is on — can someone take a look this week?" The phone rings, but the service writer is in the bay and the counter is empty. The call goes to voicemail. At any other shop, this is a lead the competitor down the street just took.
Cajoon texts back, automatically
Cajoon detects the missed call and sends an SMS from the shop's number within 60 seconds: "Sorry we missed you — this is Apex Auto. Can we help diagnose that check engine light?"
Missed Call Text-BackConversation AI takes the booking
The customer replies. Cajoon AI qualifies as a new customer, asks about year/make/model and symptoms, offers real openings: "We have Thursday at 9 AM or Friday at 1 PM — which works?" The customer picks Thursday.
Conversation AICalendar books the appointment
The slot reserves on the dispatch board. Service authorization and drop-off instructions are sent automatically by text. The customer drops the car Thursday ready for diagnosis.
Calendar & SchedulingA reminder fires the day before
Cajoon sends a 24-hour SMS reminder with a one-tap reschedule link: "Reminder: appointment Thursday 9 AM. Reply C to confirm or R to reschedule." The customer confirms with "C." No-shows drop. Counter doesn't dial a single number.
AutomationsWork complete — review request goes out
90 minutes after the appointment is marked complete, Cajoon texts: "Thanks for visiting Apex Auto! Mind leaving a quick Google review?" The patient taps the link from her phone. A 5-star review lands on Google by Friday morning.
Reputation ManagerCajoon AI drafts the response
The 5-star review gets a personalized reply drafted by Cajoon's AI in the shop's voice, queued for one-tap approval. The owner sees it over coffee, approves it, and the response is live before the bay doors open.
Reviews AIHere's Cajoon, on a normal
Tuesday.
Five tools, one bill,
zero gaps.
Most shops today
- Shop management software for scheduling only
- Separate texting/follow-up tool ($199/mo)
- Separate review tool like Podium ($299/mo)
- Mailchimp for newsletters ($75/mo)
- Manual social posting (or none)
- Nothing talks. Nothing follows up automatically.
With Cajoon
- Plugs into your existing shop management software
- Texting, estimates, reminders — one platform
- Review requests + reputation built in
- Email + SMS + social, one calendar
- AI follow-up running 24/7
- One bill. Less than the texting tool alone.
"We recovered $34k in missed-call work the first quarter alone. My counter doesn't dread Mondays anymore."
Replace with a real practice testimonial before going live.
Common questions.
Does Cajoon integrate with my shop management software?
Cajoon connects to most major shop management platforms (Mitchell1, ShopWare, Tekmetric, AutoFluent, etc.) via API or middleware. Our onboarding team handles the technical setup.
Will customers feel spammed?
No. Cajoon sends one well-timed text per touchpoint, not a barrage. Customers can opt out with a single reply.
Will my counter actually use it?
Most of Cajoon runs automatically in the background. Your team uses it for one thing: replying to text conversations from the unified inbox — usually 5–15 minutes a day.
How fast can we launch?
Most shops are live with estimate follow-up and missed-call recovery within 7 days of signing up. Reviews, social, and maintenance reminders are usually fully on within 30 days.
What does it cost vs. the tools we have now?
Most shops replace 3–5 monthly subscriptions and save $200–$400/month while gaining capabilities they didn't have before. We'll do a free side-by-side cost analysis during onboarding.
What Cajoon customers
are saying.
"Cajoon has been the most helpful tool within my business, hands-down. The amount of features it has, the ideas and improvements process, and their ability to develop user-focused enhancements really showcases how much they care about their customers."
"Cajoon solves these primary problems—multiple software, passwords, and payments. Having all these features; websites, funnels, calendars, forms, surveys, CRM, automation, and more simplifies a small business tech stack."
"Cajoon has all the CRM, marketing (including email marketing) and workflow automation features that I need in one system. Their customer support system is always the best I've ever had the pleasure of dealing with."
Stop losing estimates.
Start filling bays.
$599/month. Your first estimate follow-up sequence live this week.