The Business Operations Platform For Auto Shops

Run the shop.
Not the front counter.

Cajoon replaces the 5+ disconnected tools running your business with one platform that handles customer communications, scheduling, estimate follow-up, payments, and reviews. The office runs itself, the techs stay on the wrench.

$399/month · Platform features included · No per-seat fees · Clover & processing fees billed separately
Apex Auto Repair · Today Live
Recovered calls
12
+$6,840 in approved estimates
Estimates followed up
28
9 jobs scheduled
83%
Bay Utilization
This Week
↑ 24% vs. last week
Just now
Missed call → SMS sent(555) 218-4477 · 26s response
Booked
Estimate follow-up firedMike R. · day-3 nudge · $1,650 brake job
Sent
5-star Google review"Honest, fast, fair." · Auto-replied
+1 review
38%
Avg. estimate-to-approved lift
2.4x
More Google reviews / month
$24k+
Avg. monthly missed-call revenue recovered

Based on aggregated platform data. Your results will vary by practice size and location.

Why Now

Your customers shop you against Google in 60 seconds.

The shops growing right now aren't the ones with the best mechanics. They're the ones whose front counter never sleeps, whose estimates never go cold, and whose reviews keep stacking up. That's not a tool problem. That's an operations problem.

~60s
Window before a missed call becomes a lost customer

If you don't respond inside a minute, the customer is already calling the next shop on Google. Speed beats price.

3–5x
Higher close rate on followed-up estimates

Most shops quote and hope. Quoting and following up consistently is the cheapest revenue lift you'll find.

5+
Disconnected tools the average shop is paying for

Shop management, scheduler, SMS tool, review tool, email marketing, payments. Each one costs money. None of them talk.

≥4.7★
Google rating the shop down the street is creeping toward

Local SEO compounds. The shop with the most recent 5-star reviews wins the next phone call. You can't catch up without a system.

The Cost Of Doing Nothing

Every week without a system, your shop is leaking:

  • Missed-call work that walked. Calls during lunch, after hours, on Sundays. Each one is a customer the next shop just took.
  • Estimates that went cold. Quote on Monday, no follow-up. By Thursday they booked elsewhere.
  • Reviews that never got asked for. Local search ranking quietly slips while you focus on the bay.
  • Dormant customers no one re-engaged. 30–40% of last year's customers won't come back without a nudge.
  • Hours of counter time spent on tasks Cajoon does in seconds.
The Shift

Same shop.
Different operating system.

Today

Front-counter chaos

  • Phone rings during lunch. Service writer is at the counter. Call drops to voicemail.
  • Monday's quote sits open. Nobody pings the customer. They book down the street.
  • Reviews never get asked for. Local rank slips quietly.
  • Payments run through three platforms. Reconciliation is a Friday afternoon ritual.
  • Five subscriptions. None of them talk to each other.
On Cajoon

One operating system

  • Every missed call gets a SMS in under 60 seconds. Even on Sundays.
  • Estimates auto-follow-up on the cadence you set. Quotes don't die quietly.
  • Review requests fire after every paid ticket. Local SEO compounds.
  • Clover-powered Text-2-Pay closes invoices the second the job is done.
  • One platform. One login. One dashboard. The shop runs without the owner standing in it.
The 3-Minute Breakdown

See exactly how Cajoon runs an auto shop.

A guided walkthrough of the platform: customer comms, scheduling, estimates, payments, reviews, and the reporting that ties it all together. Watch this before your call, and skip the pitch.

Front-counter workflow Estimate & payments flow Review & reactivation engine Owner dashboard tour
What Cajoon Runs For You

Your shop operations,
running 24/7.

Each workflow below is part of the broader Cajoon platform. Set it up once, then it runs in the background while your techs focus on the work.

Estimate Follow-Up

Turn estimates into approved work

Automated SMS and email sequences nudge customers who got a quote but haven't approved. Smart timing based on quote size and days elapsed.

See Automations →
Missed-Call Text-Back

Never lose another lead

When the counter can't pick up, Cajoon texts the caller within 60 seconds and starts a booking conversation, even after hours and on weekends.

See Missed Call Text-Back →
Appointment Reminders

Slash no-shows

Multi-channel confirmations (SMS, email, voice) with one-tap reschedule. Reduce no-shows by up to 60% without your service writer lifting a finger.

See Calendar →
Reputation

More 5-star Google reviews

Cajoon texts every customer after the work asking for a review, routes happy ones to Google, and flags unhappy ones to you privately first.

See Reputation →
Maintenance Reminders

Bring back repeat customers

Automated reminders for oil changes, tire rotations, and brake inspections based on mileage or time elapsed. Cars come back without you chasing.

See Workflows →
Customer Intake

Digital paperwork done before they pull in

Send service authorization, drop-off instructions, and after-hours key drop info by text the moment they book. They drop the car ready for service.

See Unified Inbox →
One Story, End To End

One missed call.
Booked, paid, reviewed by Friday.

A
Apex Auto Repair
via Cajoon
TUE · 12:47 PM
Missed call from customer · voicemail
AI
Hey, sorry we missed you, this is Apex Auto. Can we help diagnose that check engine light?
12:47 + 28s · auto-sent
Yes! When can I bring it in?
12:48
AI
We have Thu 9 AM or Fri 1 PM. Which works?
12:48
Thursday 9 please
12:49
Booked. Confirmation + reminder scheduled.
Thursday · 9:00 AM · Apex Auto
THU · 11:15 AM
Work complete. Receipt + Text-2-Pay link sent.
Paid via Clover · 11:23 AM
AI
Thanks for visiting Apex Auto! Mind leaving a quick Google review?
12:45 PM · auto-sent
FRI · 8:30 AM
★ ★ ★ ★ ★
"Honest, fast, fair."
Google review · live
AI
REPLY DRAFTED Thanks so much! See you for that 5k service.
awaiting owner tap to post
By Friday morning

4 wins. Zero counter time.

+1 booked job
Captured from a call no one answered
Paid via Clover
Text-2-Pay closed the invoice same-day
+1 5-star Google review
Local SEO compounds
0 minutes of counter time
Six features chained without a human in the loop
Make this Tuesday look like that. Run your shop on Cajoon.
Get Started Today →
A Day In The Shop

Here's Cajoon, on a normal
Tuesday.

7:48 AM

Confirmations fire

Today's appointments get SMS + email confirmations. Two reschedule. Two slots open up for walk-ins.

+2 walk-in slots
12:32 PM

Lunch missed call

New customer calls during lunch. Cajoon texts back: "Hi Sarah, we're in the shop!" Sarah books a brake inspection.

+1 brake job booked
3:15 PM

Estimate follow-up batch

8 customers with open quotes get a personalized follow-up text. 3 click to approve.

+3 approvals
6:00 PM

Review requests

Every customer served today gets a 5-star review request. Your team is already home.

Team off the clock
The Whole Operation

Marketing is one column.
Your business is six.

Most software sells you one slice: texting, or reviews, or estimates. Cajoon runs all six columns of your shop. One platform, one login, one source of truth.

Customer Communications

Unified inbox for SMS, email, Google Business, Facebook, web chat. Every conversation in one thread. No app-hopping.

Sales & Estimates

Build estimates inside the customer thread. Send for approval by text. Track open quotes, auto-follow-up the ones that haven't closed.

Payments & Billing

Take cards, ACH, and tap-to-pay through Clover POS. Send Text-2-Pay links. Charge stored cards for maintenance plans and fleet accounts.

Scheduling & Bay Optimization

Online booking, confirmations, reminders, waitlist auto-fill. When a bay opens up, the right customer gets the text first.

Reviews & Reputation

Post-pay review requests with one-tap Google routing. AI-drafted replies for owner approval. Reputation grows on autopilot.

Reporting & Insights

Owner dashboard: open quotes, close rate, missed-call recovery, review velocity, revenue per bay-hour. The numbers that actually matter.

The Cajoon AI Engine

A 24/7 service writer
that never goes home.

The AI inside Cajoon picks up calls, answers chat, qualifies new customers, drafts review replies, and writes your follow-ups in your shop's voice. Your team supervises. The bay stays full.

Cajoon AI
Live AI activity just now
Voice picked up missed call · 26s response · booked
Chat qualified a new customer · brake inspection scheduled
5-star Google review · reply drafted for owner
Maintenance reminder sent · "Time for that 5k service"
Insight surfaced · 4 dormant customers ready to reactivate
Voice picked up missed call · 26s response · booked
Chat qualified a new customer · brake inspection scheduled
Supervised, not autopilot

Cajoon AI is built to assist your team, not replace them. Every customer-facing reply is approved or auto-sent on the rules you choose. You stay in control.

See the AI engine in action
Automations, Live

Watch an automation fire.

Trigger → conditions → actions. Set up once. Runs forever.

LIVE · 3,247 fired today
TRIGGER
Missed call
CONDITION
After hours?
YES → ACTION
Auto-text customer
NO → ACTION
Ring service advisor
OUTCOME
Booked & reviewed
More running in the background: Estimate follow-up Review request Reactivation Parts arrived Seasonal campaign + build your own
Watch it run end to end
Everything Included

Ten products.
One platform. One subscription.

Most shop-software pitches you on one feature. Cajoon ships the whole stack on day one. (Card processing runs through Clover, billed separately. More below.)

Unified Inbox

SMS, email, Google Business, Facebook, web chat. One thread.

Missed Call Text-Back

Auto-SMS within 60s of any missed call, 24/7.

Reputation Manager

Review requests, Google routing, AI-drafted replies.

Calendar & Scheduling

Online booking, confirmations, reminders, waitlist auto-fill.

Automations

Workflows that text, email, tag, and follow up. No Zapier needed.

Payments (Clover)

Text-2-Pay, card on file, recurring, same-day funding.

Social Media Planner

Schedule once, post across Facebook / Instagram / Google.

Website & Funnel Builder

Drag-and-drop landing pages and full sites.

Customer Community

Private community for fleet customers, loyalty members.

Cajoon AI

Voice, chat, reviews, content, insights. All five.

$399/mo Platform features included. No per-seat fees. Clover account & per-transaction processing billed separately.
Payments & Clover POS

Five seconds, not five business days.
That's how shops get paid now.

Cajoon connects to Clover POS so every dollar from counter, terminal, mobile, or text lands in one ledger and one payout. Clover account and processing fees are separate from your $399 platform subscription.

01

Job complete

Tech marks the RO done in the platform.

02

SMS payment link

Cajoon auto-texts a secure link to the customer.

03

Customer taps to pay

From the lobby, the parking lot, or anywhere.

04

Clover processes

PCI-compliant. Card, ACH, tap-to-pay, wallets.

05

Same-day funding

Money in your account. No 3-day wait.

< 60s
From bay-clean to payment-link-sent
~80%
Of customers pay before they leave the lot
Same-day
Funding to your bank account, not Friday's batch
Powered by Clover POS

Hardware that fits where you actually take payments.

Station
Front-counter all-in-one
Mini
Compact countertop
Flex
Handheld for the bay or the lot
Terminal
Tap-to-pay reader
Text-2-Pay links
Card on file (PCI-safe)
Maintenance plan recurring billing
NET-15 / NET-30 fleet accounts
Tickets-by-advisor reporting
One end-of-day reconciliation
How billing works: Your $399/month Cajoon subscription unlocks the entire platform (including the payments interface, Text-2-Pay, card on file, recurring billing, fleet accounts, and the revenue dashboard). To process actual transactions you'll connect a Clover account. Clover's hardware and per-transaction processing fees are billed separately by Clover. Cajoon doesn't mark up payment processing.
Money in the bank, same-day. Stop reconciling three platforms.
Get Started Today →
See a payment in real time
The Numbers

Six wins per shop.
Not just one.

Money is one column. Sanity is another. Cajoon shops see both.

$$$
Revenue recovered

Missed-call work, dead estimates, dormant customers. The leaks Cajoon plugs.

Hours/week
Time saved at the counter

Confirmations, reminders, follow-ups, review requests. Hours back to the techs.

★★★★★
Customer satisfaction

Faster replies, transparent estimates, frictionless payments.

Higher bay utilization. Fewer no-shows, faster waitlist fills.
Repeat-customer rate up. Reactivation campaigns and maintenance reminders pull people back.
One dashboard, one login. Owner stops hopping between five tools.
Why Practices Switch

Five tools, one bill,
zero gaps.

Most shops today

  • Shop management software for scheduling only
  • Separate texting/follow-up tool ($199/mo)
  • Separate review tool like Podium ($299/mo)
  • Mailchimp for newsletters ($75/mo)
  • Manual social posting (or none)
  • Nothing talks. Nothing follows up automatically.

With Cajoon

  • Plugs into your existing shop management software
  • Texting, estimates, reminders. One platform.
  • Review requests + reputation built in
  • Email + SMS + social, one calendar
  • AI follow-up running 24/7
  • One bill. Less than the texting tool alone.
For Auto Repair FAQ

Common questions.

Does Cajoon integrate with my shop management software?
Cajoon connects to most major shop management platforms (Mitchell1, ShopWare, Tekmetric, AutoFluent, etc.) via API or middleware. The integration setup is guided right inside the platform.
Will customers feel spammed?
No. Cajoon sends one well-timed text per touchpoint, not a barrage. Customers can opt out with a single reply.
Will my counter actually use it?
Most of Cajoon runs automatically in the background. Your team uses it for one thing: replying to text conversations from the unified inbox, usually 5–15 minutes a day.
How fast can we launch?
Most shops are live with estimate follow-up and missed-call recovery within 7 days of signing up. Reviews, social, and maintenance reminders are usually fully on within 30 days.
What does it cost vs. the tools we have now?
Most shops replace 3–5 monthly subscriptions and save $200–$400/month while gaining capabilities they didn't have before.
Real Owners. Real Reviews.

What Cajoon customers
are saying.

★★★★★

"Cajoon has been the most helpful tool within my business, hands-down. The amount of features it has, the ideas and improvements process, and their ability to develop user-focused enhancements really showcases how much they care about their customers."

A
Andrew
★★★★★

"Cajoon solves these primary problems—multiple software, passwords, and payments. Having all these features; websites, funnels, calendars, forms, surveys, CRM, automation, and more simplifies a small business tech stack."

J
Jake
★★★★★

"Cajoon has all the CRM, marketing (including email marketing) and workflow automation features that I need in one system. Their customer support system is always the best I've ever had the pleasure of dealing with."

J
Jason
Built For Auto Repair

Stop losing estimates.
Start filling bays.

$399/month. No per-seat fees. Your first estimate follow-up sequence live this week. Start before the next missed call costs you a customer.